Patient Privacy/Confidentiality

Patients can anticipate that their information will be handled with sensitivity, with the assurance that it will be kept confidential. Here are key points from our policy:

• Staff will not disclose patient information outside of our organisation, except with explicit consent or for legal reasons.
• All patient information is confidential.
• Breaches of confidentiality is a serious offense and would be dealt with accordingly to internal processes.

Our Responsibilities:

• Health professionals must protect patients’ privacy, only disclosing information when necessary for care, to protect health, safety, or well-being or legal reasons.
• SDHC will ensure that all employees understand and maintain confidentiality.