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Feedback
We appreciate receiving feedback on our performance, as it enables us to identify our areas of strength and most importantly, aspects of our services that we could make even better.
Your feedback is crucial in helping us enhance our services and address any issues that may arise.
Compliments/Plaudits
We value feedback from our patients and visitors, if you do have any compliments/plaudits, that you would like to share, please let us know and we will share these with the team.
You can let us know in any of the following ways:
- By post: SDHC Ltd, GP Federation, Hillbrow Health & Wellbeing, 1 Denton Road, Eastbourne, East Sussex, BN20 7SS
- By calling: 01323 402 550
- By completing our online contact form
Patient Feedback 'You Said, We Did'
Your feedback is extremely important to us. SDHC review all feedback received each month to review themes.
For example, some patients attending our vaccination centre in Hampden Park said it was too far from their home - so we organised pop up clinics in Seaford, Bexhill and Hailsham. Some reported that it was difficult for some elderly people to use the National vaccination booking system to book their booster. We therefore set up a manned telephone line, so that they could call for advice and to book.