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SDHC Service Highlights - Decemeber 2025

Extended Access Service:
SDHC successfully delivered 1,294 appointments to patients, ensuring timely access to care:
- 375 face-to-face consultations
- 919 telephone consultations
Without this service, patients indicated they would have sought alternative forms of care:
- 48% would not have sought any medical assistance
- 32% would have contacted NHS 111
- 20% would have visited an Urgent Treatment Centre or A&E
Care Home Out-of-Hours (OOH) Service
This is an entirely remote service which operates every weekend. Each home has a 'check in' consisting of proactive calls to see if there are any problems where a GP can be telephoned for advice.
The Care Home OOH service provided 75 consultations for care home residents, resulting in significant system-wide benefits:
- 74 calls prevented to NHS 111
- 4 calls prevented to 999
- 4 hospital admissions prevented


Vaccination Campaigns: COVID-19
Our vaccination Campaign efforts made a significant impact on community health:
- Total: 711
- Outreach off-site clinics: 200
- Care Home visits: 124
- Housebound visits: 387
Urgent Primary Care
SDHC has been actively supporting ESHT’s UTC with GP capacity, contributing to alleviating the pressures faced by both the A&E department and the onsite UTC.
Total Consultations Delivered: 429
If access to this service was not possible:
- 24% would have contacted NHS 111
- 29% would have waited to see their GP
- 47% would have visited A&E

Published: Jan 28, 2026