Online Booking

You will be able to book using the National Booking Service (NBS) from the 15^th April 2024. These will be for our Eastbourne clinics that run from the 22^nd April 2024 until 30^th June 2024. You are now able to complete a group booking on the National Booking System (NBS). This means that partners can now book in for the same time.

Telephone Booking

SDHC will be manning a telephone helpline between 0930 – 1300 Monday to Friday, for those people with vaccine queries and for those who are unable to book their appointments via the National Booking Service. This helpline has a voicemail facility, so please feel free to leave a message and we will aim to respond to you the next working day. The number is: 01323 402530.

Satellite Clinic Booking

To save people travelling long distances to have their vaccination, we will be running Satellite Clinics at venues as set out below. Please note that throughout the campaign these dates may be subject to change; further dates will be added as the campaign progresses. Please check the website regularly for updates. If you live in Seaford, Hailsham and Bexhill, you will receive a text inviting you to book your vaccination. Please follow the link in the text to book your appointment.

Satellite Clinic Venues (Last updated 27.03.2024) 

Seaford: Downs Leisure Centre, Sutton Rd, Seaford BN25 4QW 

• Tuesday 23rd April 2024
• Wednesday 24th April 2024
• Thursday 25th April 2024
• Saturday 27th April 2024
• Tuesday 30th April 2024
• Tuesday 7th May 2024
• Sunday 12th May 2024
• Tuesday 14th May 2024
• Saturday 18th May 2024
• Sunday 19th May 2024

Hailsham: Civic Hall, Vicarage Ln, Hailsham BN27 1BE 

• Saturday 11th May 2024
• Sunday 12th May 2024
• Tuesday 14th May 2024
• Saturday 18th May 2024
• Tuesday 21st May 2024

Bexhill: Pebsham Surgery, 119 Seabourne Rd, Bexhill-on-Sea TN40 2SD 

• Friday 26th April 2024
• Friday 3rd May 2024
• Friday 10th May 2024
• Friday 17th May 2024
• Friday 24th May 2024

Eastbourne: Hampden Park Health Centre, 12 Brodrick Close, Eastbourne BN22 9NQ  

• Every Monday to Friday from 22nd April to 30th June  

Walk-in Clinic Attendance 

We will be running specific walk-in only clinics on designated days for people who cannot book an appointment. These will be advertised on our website in the near future, and on social media sites. We may also on occasions, at our discretion, allow people to walk-in to a clinic without an appointment. 

Housebound Patient Booking 

The service will be visiting housebound patients from 15th April 2024 until 30th June 2024. We will contact you by telephone a few days before visiting, to ensure that you will be in and that you are well. There is no need to contact us to book an appointment unless you have missed our booked visit and received a card from us to that effect through your door. 

Appointment Timing 

Following patient feedback, to maintain fairness for those people who have booked their appointments in advance and to ensure that they receive their vaccination on time, we will not: 

• accept people without a booked appointment. 
• admit people attending at a different time to their booked appointment. 

Please note that we do not tolerate any verbal or physical abuse to our staff. If you have any concerns, a complaint regarding your vaccination experience or our service, please do let us know using our secure online form or via the survey on our iPads, which one of our staff can help you with.   

Feedback 

At the end of or following your appointment, you may be asked to provide feedback on your experience. This could be via a questionnaire at the end of your appointment or via a text. We would be very grateful for your comments – good and not so good – as this allows us to further improve the service we provide. You are also welcome to give feedback on the day to any member of staff.