SDHC Service Highlights - May 2025

Delivering Quality Care and Expanding Access

As a social enterprise, we are committed to reinvesting the income generated from our private GP services into enhancing the quality and accessibility of NHS Services within our community.

By choosing our private services, you help support a model that drives improvements in care delivery, expands access to vital services, and ensures we can continue offering the highest possible standard of care.

Extended Access Service:

SDHC successfully delivered 1,346 appointments to patients, ensuring timely access to care:

• 298 face-to-face consultations
• 1048 telephone consultations

Without this service, patients indicated they would have sought alternative forms of care:

• 50% would not have sought any medical assistance
• 25% would have contacted NHS 111
• 25% would have visited an Urgent Treatment Centre or A&E

Care Home Out-of-Hours (OOH) Service

This is an entirely remote service which operates every weekend. Each home has a 'check in' consisting of proactive calls to see if there are any problems where a GP can be telephoned for advice.

The Care Home OOH service provided 198 consultations for care home residents, resulting in significant system-wide benefits:

• 192 calls prevented to NHS 111
• 23 calls prevented to 999
• 15 hospital admissions prevented

Vaccination Campaigns: COVID-19

Our vaccination Campaign efforts made a significant impact on community health: Total in May– 2435

• Outreach off-site clinics: 1463
• Care Home visits: 778
• Housebound visits: 188

Urgent Primary Care

SDHC has been actively supporting ESHT’s UTC with GP capacity, contributing to alleviating the pressures faced by both the A&E department and the onsite UTC.

Total Consultations Delivered in May: 256

Published: Jun 4, 2025